We support cryptocurrencies that promote privacy, so we strive to keep collected user data to a minimum and only ask for information that is mandatory from a regulatory perspective

WHAT IS THE ROI (RETURN ON INVESTMENT) OF THE MINER I’M ABOUT TO PURCHASE?

You can use a mining calculator such as: www.whattomine.com or www.coinwarz.com to calculate the current rates of the miner. We prefer not to provide these numbers over chat or email, for they change unexpectedly due to the fluctuations of the market.

I PREORDERED A FUTURE BATCH DELIVERY AND I AM MOVING HOUSES BEFORE THEN, WHAT CAN I DO?

Please contact support as soon as possible with the new address so we can assist on updating your order before it is shipped. We are not responsible for the product shipping to your past address if you do not inform us of this change prior to it being shipped.

HOW WILL I KNOW MY PRODUCT HAS SHIPPED?

You will be receiving an email with the shipping information and parcel tracking no. as soon as it is provided to us.

HOW LONG WILL IT TAKE TO SHIP MY PRODUCT?

Miners labeled “Ships Now!” in the title, are expected to be received 7-10 days from payment completion. This is a general timeframe fulfilling international and domestic shipping times. Miners labeled with a date, will be shipped from the manufacturer within the timeframe provided. Once the miner has been shipped it can take 7-10 days to be received.

WILL THERE BE ANY ADDITIONAL INTERNATIONAL SHIPPING CHARGES?

All shipping charges will be calculated during checkout after you filling all shipping info and applied before payment is made.

Warranty & Refunds

Keep in mind that the quality and promptness of our response depends on how accurately you fill out the Contact form. Our drop down menu has several options, and if the wrong topic is used, it can delay the resolution of the ticket.

We are looking forward to hearing from you!

WHAT IS YOUR REFUND POLICY?

Refunds are available only if a Dealer fails to ship a product. AltcoinsMiningStore will not issue a refund on a product if appear changes in profitability due to market conditions. Please review the individual dealer’s refund policy or warranty, as that may be your only potential method of financial, legal or property recovery in the event you are not completely satisfied with your order except as otherwise listed in these Terms. If a refund must be made it will be in the original cryptocurrency amount of the product at the time of sale.

IS THERE A WARRANTY ON USED ITEMS?

We do not offer any warranty on a used products . The only warranty available on any items sold at Altcoins Mining Store will be through the manufacturer of the hardware. Please be sure to review the warranty policy per manufacturer and product.

DO YOU SHIP INTERNATIONALLY?

We do! We currently ship to all countries besides India. We are working on options for India and hope to have something ready soon.

The Indian Custom authorities have informed us that they will not allow importation of cryptocurrency mining hardware unless they receive a clarification about it from the DGFT. So, we are currently not selling miners to India

WHAT SHIPPING METHODS DO YOU USE?

We ship via DHL, Fedex, UPS or USPS.

IF I RETURN A PRODUCT,I WILL RECEIVE A FULL REFUND?

The return must include all original packaging, be in new condition and must not have been used or installed.

  • The return is at your costs and your responsibility. You may wish to insure expensive items.

ORDERS PAYMENT

We support cryptocurrencies that promote privacy, so we strive to keep collected user data to a minimum and only ask for information that is mandatory from a regulatory perspective .Once an order is placed and a payment method is selected

WHAT ORDER PAYMENT METHODS DO YOU ACCEPT?

AltcoinsMiningStore.com currently accepts BTC,ETH ,ZCASH, LTC,  and many other Altcoins options for localized global crypto payments, we are also always adding new cryptocurrencies as well. Once an order is placed and a Altcoin payment method is selected, the user will receive an invoice with instructions on how to complete their payment with crypto payments an onsite payment QR code will be generated.Each Order have a unique wallet address generated. For BTC, LTC and other Crypto transfers, payment must be received and at least one confirmation within 60 minutes after the invoice is generated or the order will canceled. Crypto invoices will expire after this time frame due to the fluctuations in the exchange rates. The Order will be cancelled if payment is not received timely. If your payment has been made and the order still shows cancelled please contact our Support Department and send us payment details. Once payment is received, the Order will be confirmed and Buyers will receive a confirmation email memorializing the transaction.

I WISH TO PAY WITH PAYPAL , WIRE TRANSFER , OR CREDIT/DEBIT CARD !?

We support cryptocurrencies that promote privacy, so we do not accept any payment method other than Crypto for any order placed with us and we will never adopt any form of payment other than Cryptocurrency. We are all strong believers in the future of digital currencies and we love being part of this growing community.This is the only way we can support the idea of Crypto Retailing Business and at the same time get all our clients used to trading with Cryptocurrency as often as possible.

IS ALTCOINSMININGSTORE A TRUSTED RETAILER?

We are industry leaders in the sales of cryptocurrency mining hardware, power infrastructure, and mobile data centers custom-built to mine cryptocurrency for our esteemed clients who are based all over the world.

Company Info:

www.altcoinsminingstore.com Owner : ALT COIN LLC

FEI/EIN Number : 82-3879758

Company Registration Date : 01/01/2018

Mailing Address
601 NE 36TH STREET
1701
MIAMI, FL 33137

FOR A BULK ORDER I RECEIVE A SALE DISCOUNT ?

NOT ! WE DO NOT OFFER DISCOUNTS FOR BULK ORDERS BECAUSE OUR PRODUCTS ARE ALREADY AT THE MOST COMPETITIVE PRICE ON THE ENTIRE CRYPTO MINING HARDWARE MARKET. YOU WILL ALSO FIND BULK OFFERS ON OUR PLATFORM WHICH ARE ALREADY WITH AN EXTRA DISCOUNT COMPARED TO THE PRICE OF THE PRODUCTS SOLD INDIVIDUALLY. WE ALSO HAVE DAILY BUY 2 GET 1 FREE PROMOTIONS WHERE FOR 2 IDENTICAL PRODUCTS ORDERED YOU WILL GET 1 ABSOLUTELY FREE.IF YOU ORDER 4 IDENTICAL PRODUCTS YOU WILL GET 2 ABSOLUTELY FREE.